Privacy Policy Statement

Vitalthings AS 919 329 211

About the statement

This privacy statement is intended to explain to you, as a customer, in a simple and understandable manner, how Vitalthings AS (hereafter 'Vitalthings,' 'we,' or 'us') processes your personal information, including the purpose and legal basis for this processing.

We at Vitalthings are responsible for the processing of your personal information, which means that we must clearly specify the purpose and basis for all processing of information we receive through our service.

The privacy statement is governed by Norwegian personal data protection laws and the applicable rules on the processing of personal information at any given time.



If you have inquiries or wish to exercise your rights, you can contact us at:

Phone: +47 402 05 300


Visiting address: Dybdahls veg 3-5, 7051 Trondheim

What personal information we process and the purpose of this

  • When submitting the form to express interest in Vitalthings, we will process your personal information by storing it and contacting you to allow you to test Somnofy. In the form, you will need to provide your name and email address and have the option to include your phone number. The purpose of processing this personal information is to enter into and execute assignments for customers.
  • Once the customer relationship is established, the specific privacy statement for the Somnofy product will be sent and will apply.
  • We have newsletters for our services, and in this regard, we collect email addresses. The purpose of this is to update those who voluntarily wish to receive information about our products, projects, and general information.
  • Our website uses cookies to collect analytical information on how the website is used. This is done to customize our website and services for users.

On what basis we process personal information

The personal information we receive when the customer fills out the contact form and that is processed in connection with a task we undertake has a legal basis in GDPR Article 6, paragraph 1, letter b) 'necessary for the performance of a contract.' The purpose of this is to fulfill the agreement and deliver the desired product to each customer.

In tasks for customers, we may also use information from Facebook through Facebook Insights to offer the customer products specially developed for their company. This is based on the legal basis in GDPR Article 6, paragraph 1, letter b) 'necessary for the performance of a contract.

Personal data processed through cookies when you visit our website is used for statistical purposes, allowing us to analyze our website and tailor it to user behavior patterns. The use of cookies must be actively accepted by each user on our website and is based on the legal basis of consent, as per GDPR Article 6, paragraph 1, letter a.

For our newsletters, each individual subscribes on the website. The legal basis for collecting personal information for newsletters is based on consent, as per GDPR Article 6, paragraph 1, letter a), where each customer voluntarily subscribes to our newsletter

How long do we retain your information

Your personal information is stored with us as long as it is necessary to achieve the given purpose of the processing based on the duration of the customer relationship.

If there is a legal obligation, the information can be kept longer. For example, in accounting, by the Norwegian “bokføringsloven § 13”.

We keep personal information for one year after the last contact with the customer.

Third Parties

We utilize various third-party services to facilitate our operations and share information with them. These third parties are involved in website management, updates, technical support, and the collection and storage of personal data.

In particular, our third-party partners include Google Analytics, Craft, HubSpot, and Mustasj in the context of VitalThings

Information security

Our website is listed with SSL encryption, and no data is transferred without encryption.

Your rights as a data subject

7.1 Right to withdraw consent If the processing is done due to prior consent to the processing of personal data, you can withdraw such concent at any time by contacting us.

7.2 Request access As a user you have the right to know what kind of information we have stored about you. Such information can easily be obtained from us upon request. In order to ensure that the personal information is published to the right person, we may request that access requests be made written or by other identification of you as a user.

7.3 Moving your data: The right to data portability allows you, as a customer at a simple request, to disclose your personal information to have it available as a data export.

7.4 Getting information changed or deleted: You can always ask us to correct inaccurate information about you or ask us to delete your personal information. As far as possible, we will request a deletion request. If there are weighty reasons, such as the need for documentation, to not delete information, this will have to be presented and proven by us.

7.5 Appeals to the Data Protection Authority: The Appeals Board in privacy matters in Norway is the Data Inspectorate (Datatilsynet). We have high priority on privacy, but if you as a user of our services still feel that we have not adequately protected your privacy or have acted in violation of this statement, you have the opportunity to appeal to the Data Protection Authority.

Privacy: To exercise these rights, we can be contacted at our e-mail address. We are obliged to respond within a reasonable time and no later than 30 days after inquiry.

Governing law and venue

Disagreements with this privacy policy or how we process your personal information will be solved through negotiations and by an amicable settlement.

If disagreements cannot be resolved through negotiations, the Norwegian law that is the applicable right for any lawsuit is the right venue Trøndelag District Court.

Changes in privacy policy

We reserve the right to make changes to this Privacy Policy. There will always be an updated version of this privacy statement on our website.

In case of significant changes in the privacy statement, you will be notified via email.