{"id":373876,"date":"2026-08-31T10:18:48","date_gmt":"2026-08-31T08:18:48","guid":{"rendered":"https:\/\/s48869.p701.sites.pressdns.com\/?p=373876"},"modified":"2026-08-31T11:00:35","modified_gmt":"2026-08-31T09:00:35","slug":"support-specialist","status":"publish","type":"post","link":"https:\/\/vitalthings.com\/en\/supportspesialist\/","title":{"rendered":"Support Specialist \u2013 Partner and Customer Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&raquo;1&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; theme_builder_area=&raquo;post_content&raquo;][et_pb_row _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; theme_builder_area=&raquo;post_content&raquo;][et_pb_column type=&raquo;4_4&#8243; _builder_version=&raquo;4.27.4&#8243; _module_preset=&raquo;default&raquo; global_colors_info=&raquo;{}&raquo; theme_builder_area=&raquo;post_content&raquo;][et_pb_text _builder_version=&raquo;4.27.5&#8243; _module_preset=&raquo;default&raquo; custom_padding=&raquo;|||3px||&raquo; hover_enabled=&raquo;0&#8243; global_colors_info=&raquo;{}&raquo; theme_builder_area=&raquo;post_content&raquo; sticky_enabled=&raquo;0&#8243;]<\/p>\n<h2><b>Vil du jobbe i skj\u00e6ringspunktet mellom teknologi og mennesker?<\/b><\/h2>\n<p><strong><\/strong><\/p>\n<p><strong>Position<\/strong>: Supportspesialist \u2013 partner- og kundesupport<\/p>\n<p><strong>Location<\/strong>: Trondheim, Norge<\/p>\n<p><strong>Application deadline<\/strong>: 30. september, 2026<\/p>\n<p><strong>Vitalthings utvikler teknologi som forbedrer liv. Med medisinsk godkjente sensorer, digitale tjenester og voksende AI-plattform gj\u00f8r vi det mulig \u00e5 f\u00f8lge opp pasienter kontaktl\u00f8st. Vi gir helsepersonell innsikt de ellers ikke ville hatt tilgang til. L\u00f8sningene v\u00e5re brukes av sykehjem, sykehus og forskningsmilj\u00f8er i verdensklasse. <\/strong><\/p>\n<p><span style=\"font-weight: 400;\">N\u00e5 s\u00f8ker vi en <\/span><b>supportspesialist<\/b><span style=\"font-weight: 400;\"> som liker \u00e5 hjelpe mennesker, forst\u00e5 teknologi og l\u00f8se problemer. Du f\u00e5r en viktig rolle i \u00e5 gj\u00f8re det enkelt for kunder og partnere \u00e5 lykkes med l\u00f8sningene v\u00e5re<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Dette vil du jobbe med: <\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">support til partnere og direktekunder via e-post og telefon<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">teknisk feils\u00f8king og probleml\u00f8sning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">oppf\u00f8lging av kundeopplevelse og serviceniv\u00e5<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">oppl\u00e6ring av kunder og partnere i l\u00f8sningene v\u00e5re<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">h\u00e5ndtering av RMA ved behov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">installasjoner og kundebes\u00f8k alene eller sammen med partnere<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">samarbeid med andre avdelinger, for eksempel utvikling og customer success<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Vi ser etter deg som:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">har erfaring fra kundeservice eller en annen kunderettet rolle<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">har erfaring med \u00e5 bruke AI-verkt\u00f8y og ser muligheter for \u00e5 bruke AI til \u00e5 jobbe smartere og mer effektivt<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">trives med \u00e5 samarbeide med kunder, partnere og kolleger<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">har praktisk teknisk forst\u00e5else og liker \u00e5 feils\u00f8ke<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">kommuniserer godt p\u00e5 norsk og engelsk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">jobber strukturert og tar ansvar for \u00e5 f\u00f8lge saker frem til l\u00f8sning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">l\u00e6rer nye systemer og produkter raskt<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Erfaring med CRM-\/ERP-systemer, helseteknologi, internasjonale kunder eller flere spr\u00e5k er en fordel, men ikke et krav.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><strong><\/strong><\/p>\n<p><strong>Hos oss f\u00e5r du:\u00a0\u00a0<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">fleksibilitet til \u00e5 jobbe hjemmefra ved behov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">moderne kontorlokaler i Teknostallen i Trondheim<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">gode muligheter for personlig og faglig utvikling<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">en rolle med stor kontaktflate og mulighet til \u00e5 p\u00e5virke<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><strong><\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>H\u00f8res dette ut som deg?\u00a0\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Du trenger ikke \u00e5 krysse av p\u00e5 alle punktene. Det viktigste er at du er nysgjerrig, l\u00e6revillig og motiveres av \u00e5 l\u00f8se problemer, ta initiativ og skape gode kundeopplevelser.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Send CV og kort motivasjonsbrev til <\/span><a href=\"mailto:recruitment@vitalthings.com\"><span style=\"font-weight: 400;\">recruitment@vitalthings.com<\/span><\/a><span style=\"font-weight: 400;\">. Merk e-posten med \u201csupportspesialist\u201d i emnefeltet.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kontaktperson: Ingrid Foss, Head of Support, Vitalthings<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telefon: 959 37 284<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E-post: <\/span><a href=\"mailto:ingrid.foss@vitalthings.com\"><span style=\"font-weight: 400;\">ingrid.foss@vitalthings.com<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">S\u00f8knader behandles fortl\u00f8pende, og stillingen kan bli besatt f\u00f8r s\u00f8knadsfristen.<\/span><\/p>\n<p><a href=\"mailto:heidi.aabel@s48869.p701.sites.pressdns.com\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Would you like to work at the intersection of technology and people?<\/p>\n<p>At Vitalthings, you get a unique opportunity to work with future-oriented, meaningful technology in a fast-paced company with strong professional environments and great international potential.<\/p>","protected":false},"author":11,"featured_media":373889,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[44],"tags":[47,50,54],"dipi_cpt_category":[],"class_list":["post-373876","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ledige-stillinger","tag-guardian-m10","tag-innovasjon-i-helsevesenet","tag-kontaktlos-helsemonitorering"],"_links":{"self":[{"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/posts\/373876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/comments?post=373876"}],"version-history":[{"count":0,"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/posts\/373876\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/media\/373889"}],"wp:attachment":[{"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/media?parent=373876"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/categories?post=373876"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/tags?post=373876"},{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/vitalthings.com\/en\/wp-json\/wp\/v2\/dipi_cpt_category?post=373876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}